New EU WEST Servers And Server Issues

Lost Ark Servers have been less than ideal with the player load since the public launch. Thankfully the team knows how important stability is to the game and has been working hard to find a fix for this issue.

The Lost Ark Twitter account has tweeted out on the 17th of February:

“The new Europe West region will open at 6pm CET (9am PT) on Thursday, February 17.”

What does that mean for us?

The idea of the new server for the EUW is to get more people to make characters on the new servers, relieving pressure from the current servers. Another effect this will have on the current servers is people will be swapping servers to play with their friends, meaning fewer people to queue.

We can already see this paying off, I’ve tried logging in to the game on the Kadan server at 1PM on Saturday the 19th of February, with only a 6000 player queue. This time last week, the queue was well over 15,000.

Lost Ark Error 10027

When trying to log in to the game, a lot of players have been getting the error 10027 screen. 

Unfortunately, there’s not a lot we can do about this as players. This is an issue on Amazon’s end with their servers. Lots of people have tried curing this issue by closing everything, including Discord and any other programs running.

People swear by this method, but it doesn’t make a difference. It’s pure luck getting past this screen. Just keep reopening the game.

Founders Packs With Server Transfers

Players wanting to server transfer on Lost Ark have been met with a problem with keeping their founder’s packs. 

Founders packs are server-bound, so they cannot be carried over. Please be aware of this.

How has Amazon tried to help with this issue? 

They’ve made a good move, but we still think that more could be done. 

Anyone that has purchased a founders pack has been sent a second founders pack albeit a slightly smaller one. This has encouraged people to stay on the same server, as it hasn’t fixed the original issue.


The second founder’s pack includes:


Bronze Pack

  • Founder’s Title*
  • Founder’s Exclusive Pet (Untradeable)


Silver Pack

  • Founder’s Title*
  • 150 Royal Crystals
  • Founder’s Exclusive Pet (Untradeable)


Gold Pack

  • Founder’s Title*
  • 500 Royal Crystals
  • Founder’s Exclusive Pet (Untradeable)
  • Northern Lawmaker Skin (Untradeable)


Platinum Pack

  • Founder’s Title*
  • 1,000 Royal Crystals
  • Founder’s Exclusive Pet (Untradeable)
  • Northern Lawmaker Skin (Untradeable)
  • Founder’s Platinum Skin (Untradeable)
  • Founder’s Exclusive Mount (Untradeable)
  • Platinum Welcome Crate (Untradeable)
  • Founder’s Exclusive Wallpaper*
  • Founder’s Exclusive Structure
  • Legendary Rapport Gift Selection Chest
  • Launch Limited Card Pack


So this is a nice gesture for Amazon, but still doesn’t fix the issue completely however, it is nice to know that this issue is not being ignored.

Hopefully, this clears up a few of your questions or issues. 



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